GETTING STARTED
New Individual Adult Clients
You have two options:
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Schedule a FREE 15-minute phone consultation to ask questions and see if we're a good fit.
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Book your first therapy session right away if you're ready to begin.
New Adolescent & Couples Clients
Before scheduling your first appointment, a FREE 15-minute consultation is required.
Schedule your consultation:
Appointment Availability
In-Person Sessions
Mondays & Wednesdays
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Start times available between 9:00 AM – 7:00 PM
Virtual Sessions
Mondays, Tuesdays & Wednesdays
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Start times available between 9:00 AM – 7:00 PM
Thursdays
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Limited virtual appointments for current clients only
Need an Earlier Appointment?
If the next available appointment is farther out than you'd like, email our Virtual Administrative Assistant:
We'll do our best to help you find an earlier opening.
IMPORTANT
INFORMATION
Rates
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$145.00 per 55 minute intake (1st session only)
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$130.00 per 55 minute individual session
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$170.00 per 85 minute couples/family session
Insurance
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services. Please note that you must meet “medical necessity” criteria, meaning you truly have a mental health diagnosis, for insurance to pay for services. If you have not already received such a diagnosis the presence of one can be determined during our initial sessions.
I recommend asking these questions to your insurance provider to help determine your benefits:
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Does my health insurance plan include mental health benefits? Which insurance company provides those benefits? (note, sometimes it’s different than your health insurance)
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If seeking couples' or family work, does my mental health plan cover family therapy?
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Do I have a deductible? If so, what is it and have I met it yet?
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What is my co-pay or co-insurance amount per session?
I accept the following insurances:
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Aetna
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Anthem/BCBS
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Cigna
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Carelon
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Optum/United Healthcare
I am also able to provide you with the necessary forms if you would like to use your Out-of-Network benefits with any insurances I do not accept to help defray the cost.
Employee Assistance Programs (EAP)
EAPs are a different product than insurance and often authorize a few free sessions. If unsure if you have this benefit, check with your boss or human resources department.
I accept the following EAPs:
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Aetna Resources for Living
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Anthem
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Cigna
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Cigna Confide Enhanced
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Health Advocate
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Mutual of Omaha
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Optum Emotional Wellbeing Solutions Premium
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Optum Live & Work Well
Consents and Policies
These are included for your information. You will be required to read and sign these on the portal prior to engaging in treatment. You do not need to print them from here.
Important Information for all Consumers of Mental Health Services in Texas
All clients have a legal right to request, review and/or correct your records, unless viewing would be harmful.
If any Mind In Balance clients would like to view their records or request a copy, please message your therapist through the client portal. Record views will be planned during the upcoming session. For copies, a form will be provided to communicate specifics about your request. Once the request has been received electronic copies will be available free of charge within 7 days and printed copies will be available/mailed within 14 days at $0.25 per page plus postage.
All mental health professionals are regulated by boards under the umbrella of the Texas Behavioral Health Executive Council (BHEC). BHEC investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
The Council can be contacted here: https://bhec.texas.gov/contact-us/
The office of the Attorney General of Texas would like to protect consumers by ensuring you are aware of where to file a complaint: https://www.texasattorneygeneral.gov/consumer-protection
